Brew & Co. Espresso
South Brisbane
An illustrative composite case study representative of AT Solution methodology and outcomes. This project showcases our tech integration and labor optimization capabilities.
THE CHALLENGE
A busy café losing 30% of its margin to delivery apps (UberEats, DoorDash) and struggling with high barista turnover that disrupted morning rush operations.
AT INTERVENTION
Installed a custom direct-ordering app (0% commission) with integrated loyalty rewards.
Redesigned the bar workflow to allow one barista to output the volume of two during peak hours.
Implemented an automated rostering system that reduced scheduling conflicts by 80%.
Created a barista training program that cut onboarding time from 3 weeks to 5 days.
THE RESULT
Recaptured $4,500/month in delivery fees and stabilized the morning rush operations. Staff turnover dropped by 60% within 6 months.